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Command Centre, Live & Monitoring

Cyber Operations.
Engineered for organisations
that cannot afford failure.

Everything else is secondary. Dmatics, a cyber security company in the UAE, unifies SOC, NOC, MDR, MSSP, Managed XDR, ransomware response, VAPT, compliance, enterprise infrastructure, cloud, and backup & disaster recovery into a single operating model, one team, one SLA, built for serious organisations.

14,827
threats blocked today
99.97%
uptime SLA
<4min
avg. response time
28,500
endpoints monitored

One command centre.
Every operation covered.

All services
SOC OPS

SOC-as-a-Service→

24×7 threat detection, investigation, and response from our Dubai SOC.

  • 24/7 SOC Monitoring (SIEM)
  • Endpoint Detection & Response
  • Threat Hunting & Intelligence
NOC OPS

NOC-as-a-Service→

Proactive infrastructure monitoring and rapid issue resolution, 24×7×365.

  • 24/7 Network Monitoring
  • Performance Optimisation
  • Incident Management & RCA
MDR

MDR→

Detection, investigation, and response as a fully managed outcome.

  • Managed Telemetry Pipeline
  • AI-Assisted Triage
  • Guided & Autonomous Response
XDR

Managed XDR→

Extended detection and response across endpoint, network, identity, and cloud.

  • Cross-Layer Correlation
  • XDR Deployment, Tuning & Operations
  • Automated Response Actions
INFRA

Infrastructure→

Design, deployment, and managed operations for enterprise infrastructure.

  • Infrastructure Design & Build
  • Server & Storage Management
  • VMware & Hyper-V Virtualisation
CLOUD

Cloud→

Cloud migration, management, and security across Azure, AWS, and hybrid.

  • Cloud Migration
  • Managed Azure & AWS Operations
  • Cloud Security Posture Management
BACKUP/DR

Backup & DR→

Veeam-powered backup, replication, and tested recovery you can prove.

  • Managed Backup (Veeam)
  • Immutable & Air-Gapped Copies
  • Disaster Recovery as a Service (DRaaS)
GRC

Compliance→

ISO 27001, NESA, DESC, PCI DSS, and UAE IA readiness, implemented, not just documented.

  • ISO/IEC 27001 Implementation
  • UAE NESA / IA Compliance
  • Dubai DESC Readiness
AMC

Infrastructure AMC→

NOC-managed annual maintenance for servers, storage, firewalls, and switches, monitored 24×7 and driven by predictive AI.

  • Server AMC
  • Storage AMC
  • Switch AMC
AI OPS

AI Security→

Agentic AI that triages, investigates, and resolves, supervised by humans.

  • Agentic AI Alert Triage & Resolution
  • Predictive Threat Analytics
  • Automated Remediation (SOAR)

One centre.
Total visibility.

The Dmatics Unified Command Centre houses our Network and Security Operations Centres under a single roof, monitoring, alerting, ticketing, SLA tracking, and executive reporting operating in concert.

  • ✓24×7×365 real-time monitoring across your entire IT estate
  • ✓Automated alerting & escalation with tiered L1-L4 analyst coverage
  • ✓SLA tracking & executive dashboards your board can read
  • ✓Single SLA, single team, no vendor patchwork, one accountable partner

AI at machine speed.
Humans where it counts.

Our agentic AI framework resolves 60%+ of L1 alerts automatically, predicts threats before they materialise, and learns from every incident, while certified analysts handle what genuinely needs judgement.

Why organisations choose Dmatics

01

100% UAE-Based

Every engineer is local. Your data never leaves the UAE. Escalations take minutes, not time zones.

02

ISO 27001 Certified, DESC Registered

ISO/IEC 27001:2022 certified and Dubai DESC registered, independently verified, not self-declared.

03

AI + Human Balance

AI handles 60%+ of L1 resolution. Humans bring judgement and context, not exhaustion.

04

SME-First Pricing

Enterprise-grade capability in modular bundles that scale with your business, not against it.

05

Scalable Partnership

Start with shared services. Grow to dedicated pods. Expand across NOC, SOC, and beyond.

06

Single SLA. Single Team.

No patchwork of vendors. One command centre, one SLA, one accountable team.

MicrosoftFortinetPalo Alto NetworksDell TechnologiesHPEVeeamForcepointCiscoAWSCheck PointVMwareNutanixSophosLogsignMicrosoftFortinetPalo Alto NetworksDell TechnologiesHPEVeeamForcepointCiscoAWSCheck PointVMwareNutanixSophosLogsign

From first call to live coverage
in 60 days.

Discovery Call

A 30-minute conversation about your environment, challenges, and goals.

Day 1

Free Assessment

Complimentary IT & security posture assessment, no cost, no obligation.

Week 1-2

Customised Proposal

Tailored scope, SLAs, and delivery milestones sized to your environment.

Week 2-3

UCC Onboarding

UCC setup, agent deployment, SIEM integration, monitoring configuration.

Week 3-6

Live 24×7 Ops

24/7 operations begin. Monthly executive reviews. Continuous improvement.

Week 6+

ISO/IEC 27001 Certified Security Operations Provider

Ready to unify your IT & security?

Start with a complimentary posture assessment, no cost, no obligation. Live command-centre coverage in weeks, not months.

Schedule a consultation